Meet Opero

Build the system around the way your company works.

Every company develops its own way of working. Opero makes that work visible, repeatable and easier to improve, without turning every change into another software project.

Opero CRM deals displayed on a Kanban board

The Opero idea

One shared model. Every part of the work connected.

Instead of passing fragments of work between separate tools, Opero keeps the whole story together. What happened, who acted, what was decided and what comes next remain visible from start to finish.

Customer requests
The same customer requests displayed as a workflow board in Opero
Customer requests displayed as a structured list in Opero

Explore the platform

Eight capabilities. One Opero.

Every part of Opero works with the same operational context. Records, documents, decisions, permissions and history remain connected as work moves across the company.

01 / Shape the system

Model the work in your own language.

Start from the way your teams already describe their work. Opero turns that structure into a system they can use and continue to evolve.

Define the information01 / 02
Opero data model editor showing the fields of a customer request
Close-up of the field type selector with text, email, phone and VAT identifier options

No-code platform

Build around your company’s language instead of forcing the company into someone else’s structure. Opero gives each team the records and screens its work actually requires.

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02 / Run the work

Move cases and documents through the company.

Every case follows a visible path, with a responsible person, current stage and next action. Teams know what is moving and what needs attention.

Put it to work01 / 02
Completed customer request in Opero with an attachment and workflow action
Close-up of the workflow action that moves a request from triage to in progress

Processes and workflow

Replace informal handovers with a visible path from intake to completion. Everyone can see what is happening, who is responsible and where attention is needed.

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Keep files with the record01 / 01
Opero spare-part record with metadata and a Files panel previewing an attached 3D model
Close-up of the Files tab showing three attachments and the selected STL file details

Documents and files

Keep every file beside the record, people and decisions it belongs to. The business context remains available without searching through inboxes and shared drives.

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03 / Automate and extend

Let the platform handle the repeatable work.

Once the process is clear, Opero can handle the repeatable steps. Rules, integrations and AI keep work moving while people remain in control.

Automate the response01 / 01
Opero automation rule routing customer requests by category
Close-up of the automation branch that routes requests by category and handles errors

Low-code and automation

Automate the work your team should not have to repeat. Routine decisions happen consistently, and every execution remains part of the process history.

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Automate KSeF invoice handling01 / 01
Opero automation rule downloading a KSeF invoice, creating a cost invoice and generating its PDF visualisation
Close-up of the automation step that renders a KSeF invoice as a PDF

Integrations and compliance

Connect Opero to the services your company already depends on. Data can enter, update and continue through the process without losing its business context.

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Classify and route work with AI01 / 01
Opero ticket-triage rule using AI to categorize a ticket before routing it to the responsible department
Close-up of the AI step that categorizes an incoming ticket

Contextual AI

AI in Opero is not limited to one predefined use. Give it the business context and an instruction, and it can carry out the job as part of the same controlled process.

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04 / Understand and control

See what is happening and govern who can act.

Opero makes activity measurable without separating oversight from daily work. The same platform shows the results and controls who can act.

Explore and export live reports01 / 01
Opero report showing open deals grouped by stage with company filters, deal values and weighted values
Close-up of report export options for the aggregated view or raw source rows in Excel and CSV formats

Reports and analytics

Build reports around the questions your company actually asks. Explore the data from different angles and move from a summary directly to its source.

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Keep collaboration in context01 / 01
Opero asset record showing a comment thread with mentions and reactions alongside the notifications panel
Close-up of notifications for comment reactions, mentions and assigned work

Communication and notifications

Collaboration stays connected to the case instead of disappearing into separate chats. Teams can ask, respond, react and follow decisions where the work happens.

Control access across the company01 / 01
Opero company access settings showing audiences and enabled or disabled overrides for individual assets
Access diagnostics panel testing create, view and edit permissions for a selected company member

Security and permissions

Match access to the real structure of your organisation. Set shared rules, introduce precise exceptions and verify exactly what a selected user can do.

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Your workspace

Make it yours

Opero can feel like your company’s own system from the first login. Apply your logo, colours and preferred visual style without changing how the underlying work operates.

Executive dashboard
The same executive dashboard with a custom logo, colours and dark visual style
Executive dashboard in the default light Opero workspace

See Opero in your process

Bring us one process. We will show you what it could look like in Opero.

Tell us where work slows down or loses context. We will prepare a practical Opero walkthrough around that situation instead of giving you a generic product presentation.